UBU Wellness Policy Info….
Returns, Refunds and Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.
1. Please email info@ubu-wellness.com to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
UBU Wellness Corp
Returns Department Tracking #
16701 Melford Blvd., Suite 400
Bowie, MD 20715
3. Include in your package a signed letter stating the reason for your return and the original receipt.
Return Exceptions
Some items cannot be returned if they are opened. These include body scrub, body nectar, and soap.
Merchandise that has been used or altered will not be accepted for return or exchange.
Restocking Fee
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
Payment Policy
Accepted Methods of Payment
Credit Card (Visa, Master Card, American Express, Discover)
Money Order
Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.
Mailing Address For Money Orders
UBU Wellness Corp
16701 Melford Blvd., Suite 400
Bowie, MD 20715
Shipping Policy
Turnaround